Privacy Policy

Last updated: January 1, 2024

1. Information We Collect

Magnolia Family Dentistry of Austin ("we," "us," or "our") collects information you voluntarily provide when you:

• Complete our appointment request or contact form
• Call or email our office
• Register as a patient
• Subscribe to our newsletter or blog

This information may include your name, phone number, email address, date of birth, insurance details, and health-related information necessary to provide dental care.

We also automatically collect certain technical data when you visit our website, such as IP address, browser type, pages visited, and referral source, via standard web server logs and analytics tools.

2. How We Use Your Information

We use collected information to:

• Schedule and confirm appointments
• Provide and improve dental care services
• Communicate with you about your treatment or account
• Process billing and insurance claims
• Send appointment reminders and practice updates (with your consent)
• Comply with applicable laws and regulations, including HIPAA

3. HIPAA & Protected Health Information

As a dental practice, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is handled in accordance with our Notice of Privacy Practices, which is provided to all patients at their first visit. We do not sell or rent PHI to third parties.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Dental specialists or other providers involved in your care
• Insurance companies to process claims
• Service providers (e.g., appointment software, email platforms) bound by confidentiality agreements
• Law enforcement or regulators when required by law

5. Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings; doing so may affect the functionality of certain features. We do not use tracking for targeted advertising.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is 100% secure; however, we strive to use commercially acceptable means to protect your data.

7. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting our office. Requests relating to PHI are handled pursuant to HIPAA and our Notice of Privacy Practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "last updated" date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy, please contact us at: